Privacy Policy
Last updated: May 2025
1. Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, business name, and website URL when you fill out our contact form or engage our services. We may also collect usage data when you visit our website (e.g., IP address, browser type, pages visited).
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Communicate about your account or projects
- Send relevant updates and marketing communications (you may opt out at any time)
- Improve our website and services
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
4. Cookies and Tracking
Our website uses cookies and analytics tools (including Google Analytics) to understand how visitors use our site. You can control cookies through your browser settings. By using our website, you consent to our use of cookies in accordance with this policy.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law.
7. Your Rights
You have the right to access, correct, or delete your personal information at any time. To exercise these rights, please contact us at the information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Charm City Interactive
1818 Willow Spring Road, Baltimore, MD 21222
info@charmcityinteractive.com
443-469-9371